What personal information do we gather?

The information we learn from customers helps us personalise and continually improve your shopping experience with us.

We record the following information

Information you give us: We receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our site, processing your payment and communicating with you.

Other information: We receive and store certain types of information whenever you interact with us. For example, like many websites, we use “cookies,” to track your purchases and when you are logged onto our site. If you have cookies switched off you will not be able to purchase from this site

What about cookies? 

Cookies are alphanumeric identifiers that we transfer to your computers hard drive through your web browser to enable our systems to recognize your browser and to provide features such as storage of items in your Shopping Cart and personal recognition to assist with presenting relevant information to you and speeding up your order process.

The “help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of our features, and we recommend that you leave them turned on.

Do we share the information we receive? 

We will not collect any personal information about you except when you knowingly provide it.  We know that providing personal information is an act of trust and we take this seriously.  Under no circumstances will your personal information be used for any other purpose than intended.  We will not supply or sell these details to any third party whatsoever.

How secure is information about me? 

We utilise one of the most secure transaction channels available in the world today, for more information please visit our Security page.

Children 

We generally do not sell products for purchase by children, as we require credit card details, cheque or money order, or an account. If you are under 18, you may use our site but we reserve the right not to accept your order if we believe that to sell to you is against the law, you do not have legitimate authority to authorise a purchase or do not have the means to purchase, or that our products may be used inappropriately, or could cause harm.